Astana, Kerey, Zhanibek Khandar str., house 3
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Head of the Department of Quality Management and Patient Safety -  Kumisbekova Gulnar Serikovna.

Functions and tasks of the Department:

  • continuous improvement and maintenance of high quality medical services and patient safety in the Partnership by achieving compliance with national and international quality standards;
  • the introduction of advanced technologies at all levels and the organization of a scientific approach in the field of health organization management to create a system of continuous improvement of the quality of medical services and increase patient safety;
  • unification and coordination of the activities of all departments and the implementation of an interdisciplinary approach to improve the quality of medical care in the Partnership;
  • predestination of patient expectations (questionnaire) to create a patient-oriented quality and patient safety management system;
  • ensuring data collection for an objective assessment of the quality of medical services and patient safety in the Partnership, monitoring corrective/preventive measures based on the data analysis;
  • a systematic approach to solving problems and problems in the field of quality of medical services and patient safety;
  • compliance with the requirements of the legislation of the Republic of Kazakhstan, regulatory legal acts in the field of healthcare.

Department composition:

  • Barambayev Zhanat Kuandykovich - Chief Specialist;
  • Sadibekova Nazerke Rollanovna - Chief Specialist;
  • Almambetov Amirkhan Galikhanovich - senior medical expert;
  • Bekenova Bakhyt Sadykovna - senior medical expert;
  • Imadilova Gulmira Melisovna - expert in nursing;
  • Tulemisova Fariza Muratovna - epidemiologist;
  • Nurakhanova Elmira Muratovna - leading specialist;
  • Baitenova Aimira Nurlanovna - epidemiologist.

Contacts: +7 7172 702 955 (1161).