ER hospitalization procedure at the NROC
The order of planned hospitalization according to the portal of the Bureau of Hospitalization:
Planned hospitalization is carried out – in the direction of primary health care specialists (hereinafter referred to as PHC) or a healthcare organization in accordance with the order of the Minister of Health of the Republic of Kazakhstan dated December 11, 2020 No. KR DSM-258/2020 "On approval of the list of diseases in which specialized medical care in inpatient conditions is provided in a planned form" (registered in Register of State registration of regulatory legal acts under No. 21784);
1.Patients before planned hospitalization are consulted by specialized specialists in the conditions of a consultative and diagnostic center to choose treatment tactics (if the patient is in the region of the Republic of Kazakhstan by the attending physician by e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. ; contacts: + 7 7172 70-29-46; ext.1262) detailed statements are sent indicating all the studies performed and the patient's condition).
- If there are indications for planned hospitalization in a hospital, a specialized specialist of the center issues a conclusion (advisory sheet) and a list of necessary examinations for hospitalization.
- On the basis of this conclusion, a PHC specialist or a healthcare organization conducts clinical diagnostic (laboratory, instrumental and functional) studies (hereinafter referred to as studies), consultations of specialized specialists, according to the directed diagnosis, guided by clinical protocols of diagnosis and treatment.
- Additional and repeated studies before hospitalization in a PHC or healthcare organization, in a hospital with round-the-clock supervision, are carried out for medical reasons, for a dynamic assessment of the patient's condition, according to clinical protocols of diagnosis and treatment.
- Further, the responsible specialist for the portal of the PHC Hospitalization Bureau registers the referral within the framework of the GOBMP and (or) in the OSMS system with a preliminary date of hospitalization.
- The date of final hospitalization for planned hospitalization in NКOC LLP is confirmed by the responsible specialist for the portal of the Bureau of Hospitalization after agreeing with the head of the profile department.
- After confirming the date of hospitalization, the responsible PHC specialist issues the patient a referral for hospitalization with a seal.
Emergency hospitalization procedure
- Through sanitation from the regions of the Republic of Kazakhstan, in agreement with the administration of the center, after consulting a specialized specialist.
- Transfer from another clinic by agreement with the administration of the center.
- In case of an emergency organ transplant from a cadaver.
Telemedicine services
To receive an online consultation of specialized specialists of the NROC, it is necessary to send a detailed extract from the outpatient or inpatient patient card to the e-mail of the head of the admission department (This email address is being protected from spambots. You need JavaScript enabled to view it. , NROC mail - This email address is being protected from spambots. You need JavaScript enabled to view it. or call + 7 7172 70-29-32, 70-29-46 (ext. 1159, 1262) indicating the purpose of the teleconference and the participation of the necessary consultants. Then the time and date of the teleconference are agreed by phone.
Hospitalization by air ambulance is carried out according to indications and in agreement with the NROC administration.
Planned hospitalization according to the portal of the Bureau of Hospitalization
Contacts: + 7 7172 70-29-46; (ext.1262)
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telemedicine services:
+ 7 7172 70-29-32 (ext. 1159)
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Emergency hospitalization:
+ 7 7172 70-29-32 (ext. 1159)