NROC LLP defines the following procedure for providing relatives and friends of patients with information about the health status of patients undergoing inpatient treatment:

1. Provision of information about the state of health of a patient undergoing inpatient treatment to NROC LLP is carried out only to persons specified by the patient or his legal representative.
2. Information about the patient's health status to persons to whom the patient or his legal representative has consented to receive information may be provided by the attending physician, operating surgeon, head of the department, resuscitator or head of the intensive care unit while the patient is in the intensive care unit.
3. The provision of information is carried out by phone at the doctor's office (if the patient indicates your phone number in the data questionnaire) or in person - after the provision of identity documents and their verification with the data indicated by the patient or his legal representative in consent to the transfer of data .
4. You can contact the residency services by calling the reference number +7 (7172) 70-29-70 from 08.00 to 19:00 every day. Also, to obtain information about the patient's condition, you can personally come to the National Research and Educational Center at the address: Astana, Kerey-Zhanibek Khandar street, 3.